Refund Policy

There are no exchanges or refunds on ticket purchases.

If you are not happy with the goods you have purchased then you may return them to us within seven days from the date of receipt. A gift voucher or exchange will be given to the value of the product being returned.

A copy of the original invoice must accompany the return of goods. Failure to provide this copy will result in an unprocessed return. Returns should be sent to:

Parenting Place Attention: Dispatch PO Box 37708 Parnell Auckland 1151

We reserve the right to refuse to exchange or refund goods that are returned in less than “new” condition. Goods will be returned to you via economy mail if they are not eligible for a refund. We will not refund the cost of postage in returning any goods to us, and you agree that you will be liable for postage to return any exchanged items back to you.